Multifamily Cloud Frequently Asked Questions

Curious about our multifamily solution? From performance and analytics, to features and lead management, here is a collection of questions frequently asked about the PERQ Multifamily Cloud.

Muhammad Yasin avatar Maria Rummel avatar Maria Rummel avatar
61 articles in this collection
Written by Muhammad Yasin, Maria Rummel, and Maria Rummel
New Client Orientation

Why Should I Provide Editing Access to my Google Analytics Profile?

Here's why you should provide editing access to your Google Analytics profile with PERQ.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How do I Give You Editing Access to my Google Analytics?

Here's how you can give editing access to your Google Analytics account to PERQ.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What Happens If I Don't Have Benchmark Data to Work With?

Here's what to do if you don't have benchmark data to work with.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What does the onboarding/training look like?

Here are some more details about what PERQ's onboarding/training entails.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Do You Offer Training for Our Leasing Specialists at Each Property?

Learn about PERQ software training opportunities for leasing specialists.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What Does Training Look Like for Leasing Agents?

Here's what training looks like for leasing agents using PERQ.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Can PERQ Experiences Feed Into or Compliment My Current Processes?

Learn how PERQ experiences can integrate seamlessly with your current processes.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What Are the Benefits of Using the New Customer Welcome Experience?

Learn the benefits of using PERQ's new customer welcome experience.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Will PERQ Experiences Impact Page Load Times?

Here's how PERQ experiences impact page load pages.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Why Should I Consider Using PERQ’s Experiences if I Already Have Tools Such as Contact Us, Schedule a Tour or Check Availability?

Here's why PERQ is different from forms or tools.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Will PERQ Experiences Impact Search (SEO)?

Here's how PERQ experiences will impact search engine optimization.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Will PERQ Experiences Impact Bounce Rates on my Website?

Here's how PERQ experiences impact bounce rates on your website.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Is PERQ’s solution compliant with Google’s mobile guidelines regarding pop-ups?

Here's why PERQ's solution is compliant with Google's mobile guidelines regarding pop-ups.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Where Can I Find Benchmark Data for my Property?

Here's where you can find benchmark data for your property.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Long Will PERQ Experiences Remember a Consumer if They Return to My Website?

Here's how long PERQ experiences will remember a customer if they return to your website.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Is PERQ Technology Mobile-Friendly and Responsive?

PERQ's technology is mobile-friendly and responsive.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago
PERQ Leads

Leads aren’t coming through

If your property has stopped getting leads, please reach out to us ASAP!
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What to do about fake leads

PERQ's tips for dealing with fake leads and contact information.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

My residents are filling out PERQ, what should I do?

Learn more about resident activity and PERQ.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

My PERQ leads are unresponsive

PERQ's tips for dealing with unresponsive leads.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

I’m getting too many or too few leads from PERQ

Learn more about solutions for controlling PERQ lead volume.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Why do the leads duplicate?

Getting duplicate leads? We can help.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Why do some leads look blank?

PERQ collects leads in all stages of the leasing journey.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How are Leads Delivered? Are They Delivered to Our CRM?

Here's how leads are delivered to you.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

How Can I Improve the Quality of my Leads?

Here's how you can improve the quality of your leads.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Why Don’t I Always Get a Phone Number From My Leads?

Here's why customers are resistant to give phone numbers.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

What Are Some Best Practices for Getting PERQ Leads to Respond to My Emails?

Here are some best practices for getting PERQ leads to respond to your emails.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago

Can You Just Send Me Leads Who Are Ready to Rent Now?

PERQ can send you leads who are ready to rent now. Here's how.
Maria Rummel avatar
Written by Maria Rummel
Updated over a week ago